7 - Transaction codes and status
To be able to see the status or conclude the result of an exception, then you need to be aware of the various transaction codes/keys that are assigned to each exception. The status of a case may also give you an indication of whether an exception is ongoing or has been resolved.
7.1 - Transaction Codes with Legacy codes
List of Transaction Codes.
| Code/key | Description | Function |
|---|---|---|
| ADJUST | Exception transaction adjustment | Financial |
| ADVICE | Dispute advice | Financial |
| ARBREW | Arbitration case pending - waiting for a ruling by card scheme | Non-financial |
| CACB17 | Cash advance chargeback | Financial |
| CARV27 | Cash advance reversal | Financial |
| CARV37 | Cash advance chargeback reversal | Financial |
| CASHAD | Cash advance | Financial |
| CBLOST | Chargeback is lost | Non-financial |
| CBRV35 | Sale chargeback reversal | Financial |
| CHABAC | Sale chargeback | Financial |
| CHBWON | Chargeback is won | Non-financial |
| COMPLI | Compliance case pending - waiting for a ruling by card scheme | Non-financial |
| COPYRQ | Copy request | Non-financial |
| FRAUDR | Fraud report notified by issuer | Non-financial |
| INFE10 | Incoming fee collection | Financial |
| INFE20 | Incoming funds disbursement | Financial |
| OCT08 | Original credit transaction | Financial |
| OUFE10 | Outgoing fee collection | Financial |
| OUFE20 | Outgoing funds disbursement | Financial |
| PADECL | Pre-arbitration from issuer has been declined | Non-financial |
| PCDECL | Pre-compliance from issuer has been declined | Non-financial |
| PREARB | Pre-arbitration recived from issuer | Non-financial |
| PRECOM | Pre-compliance received from issuer | Non-financial |
| RCRV36 | Refund chargeback reversal | Financial |
| RECB16 | Refund chargeback | Financial |
| REFU06 | Refund | Financial |
| REJE15 | Sale transaction rejected by card scheme | Financial |
| REJE16 | Refund transaction rejected by card scheme | Financial |
| REPR00 | Representment | Non-financial |
| REPR05 | Sale chargeback representment | Financial |
| REPR06 | Refund representment | Financial |
| REPR07 | Cash advance representment | Financial |
| RERV26 | Refund reversal | Financial |
| RPRV25 | Sale chargeback representment reversal | Financial |
| SALE05 | Sale transaction | Financial |
| SARV25 | Sale transaction reversal | Financial |
| RDR15 | Sale transaction Rapid Dispute Resolution | Financial |
| RDR16 | Refund transaction Rapid Dispute Resolution | Financial |
| RDR17 | ATM transaction Rapid Dispute Resolution | Financial |
| RDR35 | Rapid Dispute Resolution sale | Financial |
| RDR36 | Rapid Dispute Resolution refund | Financial |
| RDR37 | Rapid Dispute Resolution ATM | Financial |
| V1 | Exception case escalated | Non-financial |
7.2 - List of status
| Status | Description |
|---|---|
| A | Write-off |
| B | Waiting for docs from merchant |
| C | Case lost |
| D | Worked (Documents sent) |
| F | Original transaction not found |
| H | Recovered |
| I | Fraud notification |
| J | Settled against an exception |
| K | Ready for processing |
| L | Corrected and resent to scheme |
| Q | Transaction rejected by card scheme |
| S | Sent to card scheme |
| T | Abandoned transaction |
| U | Sent/resent to card scheme |
| V | Rejected in pre-edit |
| W | Returned by card scheme |
| X | Duplicate CB pending |
| Y | Repres. for dupl. CB (ready for processing) |
| Z | Duplicate CB re-pre-presented |
| 1 | Chargeback has been won |
| 7 | Chargeback in process |